Clear access to your water meter helps. . .

the LDWA personnel safely inspect, maintain, repair, replace, and operate the water system. Keep the meter box, the surrounding area, and the access route within the utility easement free of vehicles, landscaping, stored items, and other obstructions at all times. Please ensure that residents, guests, contractors, and anyone else visiting the property follow this requirement.

• Emergency Shut-Offs:
  If a major pipe bursts inside your home, every second counts. Rapid access to the main shut-off valve inside the meter box allows you or LDWA staff to kill the water flow immediately, minimizing catastrophic water damage to your property.

• Accurate Billing:
  Utilities require regular physical or advanced radio-frequency access to track usage. If a technician cannot read the meter due to overgrowth or obstructions, the utility company will issue an estimated bill. This can lead to overpaying or getting hit with a massive catch-up bill later.

• Preventing Extra Fees and Forced Moves:
  LDWA’s Bylaws and meter installation requirements recognize the need for continued access to utility easements and water facilities. Utah law also protects these easements and authorizes utility personnel to access the facilities within them. Keeping the area clear supports reliable service and prevents delays during routine work or emergencies. If a reader has to make a return trip because your meter is blocked, you may be charged a return-visit penalty fee. In chronic cases, the utility may forcibly relocate the meter at the homeowner’s expense.

• System Upgrades and Repairs:
  Infrastructure requires maintenance. Water utilities frequently upgrade older units to Advanced Metering Infrastructure (AMI). Water engineers need unobstructed space to work without damaging your nearby landscaping.